MarketsandMarkets forecasts the global Digital Banking Platforms Market size is expected to grow USD 8.2 billion in 2021 to USD 13.9 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 11.3% during the forecast period. The digital banking platforms market is gaining traction due to growing demand among banks for delivering enhanced customer experience and increasing adoption of cloud-based solutions by financial institutions.
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Corporate Banking segment to grow at the highest CAGR during the forecast period
Among the Banking Type segment, Corporate Banking is expected to grow at the highest CAGR during the forecast period. Corporate banking solutions provide banks and corporates with a seamless, connected corporate banking experience and a 360° view of the business. This results in integrating payments, treasury, lending, trade, and supply chain finance, benefiting both customers and corporates. Several organizations are incorporating corporate suites that provide superior features to corporate banks.
Mobile Banking segment is expected to grow at a higher CAGR during the forecast period
Mobile banking platforms offer an intuitive and secure mobile banking experience to retail and corporate banks. The platforms offer a responsive User Interface (UI) and support the bank customers’ entire banking journey, from onboarding to transactional banking requests, on their mobile devices. Banks are increasingly adopting the mobile banking platform due to the changing customer preference toward mobile banking across all segments. This helps drive the business growth of the mobile banking segment. This is substantiated by the 2018 Mobile Banking Study from Citi Bank. The study revealed that 46% of US consumers have increased their use of mobile banking in the past year. Furthermore, 91% preferred using apps over going to a branch, whereas 68% of millennials said they could see their smartphones replacing their physical wallets.
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Unique Features in the Digital Banking Platforms Market
A consistent customer experience regardless of the channel they pick thanks to seamless integration across a variety of channels, including social media, mobile apps, and the web.
Enhance the security of digital banking transactions and access with advanced security measures, such as biometric authentication (facial recognition or fingerprint authentication).
Voice-activated transactions and commands: By utilising voice recognition technology, users can do banking operations, increasing accessibility and ease.
Application programming interfaces (APIs) for open banking to be implemented, allowing outside developers to create services and apps with safe access to financial information.
Real-time or instantaneous payment features that let users send money instantly between accounts or to other people.
Users can withdraw cash from ATMs without a physical card by using smartphone apps that facilitate cardless ATM withdrawals.
Major Highlights of the Digital Banking Platforms Market
Traditional banks and financial institutions have accelerated their digital transformation efforts in order to stay competitive in the digital era and adapt to changing client expectations.
A focus on offering smooth omnichannel experiences that enable users to continuously access banking services over a variety of channels, including as the internet, mobile apps, and in-branch encounters.
Improvements in open banking that make it possible for outside developers to use APIs to access banking information and services. Open banking promotes cooperation, creativity, and the creation of new financial services and products.
Digital wallets and contactless payment systems are becoming more widely used, allowing consumers to use wearables, mobile devices, and other digital payment methods to conduct safe and effortless transactions.
Investigation of blockchain technology and its cryptocurrency integration for safe and open financial transactions. Decentralised finance (DeFi) solutions are being investigated by several digital banking platforms.
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Top Key Companies in the Digital Banking Platforms Market
The major vendors covered in the digital banking platforms market include Alkami (US), Apiture (US), Appway (Switzerland), Backbase (Netherlands), BNY Mellon (US), CR2 (Ireland), EdgeVerve (India), ebankIT (England), Finastra (UK), Fiserv (US), Intellect Design Arena (India), Mambu (Germany), MuleSoft (US), nCino (US), NCR (US), NETinfo (Cyprus), Oracle (US), SAP (Germany), Sopra Banking Software (France), TCS (India), Technisys (US), Temenos (Switzerland), TPS (Pakistan), Velmie (US), and Worldline (France). These players have adopted various growth strategies, such as partnerships, business expansions, mergers and acquisitions, partnerships, agreements, and collaborations, new product launches to expand their presence in the digital banking platforms market. Partnerships and new product launches have been the most adopted strategies by major players from 2019 to 2021, which helped them innovate their offerings and broaden their customer base.
EdgeVerve (India) is a wholly-owned subsidiary of Infosys Ltd., an Indian multinational information technology company. EdgeVerve has adopted both, organic and inorganic growth strategies to enhance its position in the digital banking platforms market. As a part of the organic growth strategies, in July 2021, EdgeVerve announced digital banking SaaS, an offering that would enable the Indian urban cooperative banks to modernize their business and operations. The company also focused on inorganic growth strategies, such as acquisition and partnerships, which facilitated the expansion of their portfolio. In August 2021, EdgeVerve and UBP collaborated to help UBP migrate an on-premise deployment of Finacle digital banking solution suite on the cloud. This transformation would help UBP to be able to benefit from a secure, scalable, and flexible IT infrastructure.
Oracle (US) is another top player in the digital banking platforms market and has majorly adopted inorganic growth strategies to diversify its product offerings with the help of innovative technologies. In line with its inorganic growth strategies, in November 2020, Oracle partnered with Sathapana Limited to offer its core banking system offering called Oracle Flexcube to the latter. This was the first company in Myanmar to implement Oracle technology and network infrastructure. The company implemented Oracle Flexcube in 50+ branches in just 6 weeks, serving 350,000 customers. Similarly, in November 2020, Oracle expanded its business by offering its Flexcube to companies in the Middle East and Africa. These companies include the Gulf Bank of Kuwait, Oman Arab Bank (OAB), Alizz Islamic Bank, and International Commercial bank in Tanzania.
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