The leadership team at UG2 offers clients more than 350 years of combined experience, and that wealth of knowledge means the company understands the value of an in-depth, long-standing relationship with clients. With a customer retention rate substantially higher than anyone else in the industry, UG2 has made it the company’s business to understand what clients need and deliver it every time.
“We lead in our industry by understanding yours,” UG2 founders said. “We don’t cut corners. We clean them.”
During and after the COVID-19 pandemic, the world embraced and continued new standards for cleanliness to keep all visitors, tenants, and employees safe. UG2 prioritizes client safety and immediately adopted new policies to meet all customer needs. The UG2 Renew Program contains the company’s reimagined best practices, which it has continued post-pandemic.
“You deserve five-star service. We offer new levels of clean for the new normal,” UG2 founders said.
Building in-depth relationships with clients to provide the best possible service is at UG2’s foundations. In addition to numerous overwhelmingly positive five-star reviews, the company has a 98% customer retention rate. Customers are reliably satisfied with the outcome when working with UG2 and continue returning for any required facility services.
While maintaining pristine and healthy environments and delivering five-star service has always been UG2’s primary mission, recent events highlighted how easily simple objects like door handles and elevator buttons can become the source of anxiety. The UG2 Renew Program implements and maintains higher cleanliness standards to address those concerns consistently.
“We believe in immediate results and long-term relationships,” UG2 founders said. “Our vision is to set the new standard of excellence and great the next generation of leadership in the facility services industry.”
UG2 offers a versatile range of services that combine the latest industry innovations with time-tested best practices to deliver more than attention to detail. The team at UG2 proudly pays attention to the client to discover new and better ways to accomplish goals and adapt to evolving needs.
Customers can turn to UG2 for the industry’s best janitorial, operations and maintenance, workplace solutions, mission-critical, production and mobile maintenance, landscaping, and sustainability facility services. The company’s headquarters are located in Boston, Massachusetts, but the company operates offices in Chicago, IL; Washington, D.C.; New York City, NY; Los Angeles, CA; Palo Alto, CA; Providence, RI; San Francisco, CA; St. Louis, MO; and West Palm Beach, FL.
“As your facility services partner, UG2 supports your environmental goals and takes ownership of our responsibility to protect your building, your occupants, and the environment,” UG2 representatives said.
The dedicated staff at UG2 will work to create tailored workplace solutions for clients. The company specializes in providing comprehensive facility services for commercial, corporate, education, retail, public venues, healthcare, life science, and industrial markets.
“Our people are our greatest strength, our key differentiator, and our primary asset,” UG2 founders said. “Day in and day out, they work tirelessly to help us keep our promises to our customers.”
UG2 also strives to create a supportive environment for its employees where workers can thrive. The company’s owners believe that exceeding customer expectations starts with recruiting exceptional people. The leadership at UG2 says the company’s quality directly results from the people working there. A passionate, engaged team is more dedicated to their work, and it shows. As UG2 continues growing, it wants employees to grow, too.
“That’s why we invest heavily in career development, training, and continuous learning. We make a point of recognizing, rewarding, and celebrating great work because we know when you’re happy at work, our customers will be happy with the work you do,” UG2 leadership said.
Visit the official UG2 website to learn about the company’s versatile facility management services or to schedule a consultation. Sign up for the UG2 newsletter online and follow on Facebook, X (Twitter), or LinkedIn for social media updates.
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Company Name: UG2
Contact Person: Gina Wang
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Country: United States
Website: https://ug2.com/