London, UK – Nextiva, a global leader in the cloud communications industry, has announced the appointment of Jim Nystrom as its new Chief Revenue Officer (CRO), signaling a strategic move towards fostering growth and innovation in its contact center software.
With a solid background in driving revenue growth and a proven track record in building teams in cloud communication enterprises, Nystrom brings a wealth of experience and expertise to Nextiva and will lead the company into an era of expansion and innovation. Nystrom’s appointment underscores Nextiva’s commitment to driving success in customer engagement.
Nystrom brings to Nextiva a rich history of success in the communications industry, having previously served as CRO of Dialpad and Executive Vice President of Global Sales at Five9. His journey from a tech support agent to a leader in cloud-based contact center solutions is marked by his dedication to forward-thinking strategies and empathetic leadership. Nystrom has consistently demonstrated his ability to anticipate industry trends and capitalize on emerging opportunities, making him the ideal candidate to steer Nextiva’s revenue teams towards unprecedented success.
Nystrom’s appointment comes at a pivotal moment for Nextiva as the company continues to innovate and expand its offerings. With a focus on simplifying the transition to modern cloud computing and deepening customer relationships through AI-driven solutions, Nextiva is set to transform the way businesses engage with their customers.
With the industry projected to reach a $968.6 million valuation by 2030, Nystrom will help to deepen customer relationships and resolve issues efficiently through AI-driven solutions to increase profitability. With the recent acquisition of Thrio, an AI-driven call center services provider, Nystrom sees tremendous potential for accelerating momentum and solidifying Nextiva’s position as the ultimate single platform for all conversations globally.
Tomas Gorny, the CEO of Nextiva says: “We are happy with Jim Nystrom joining our team. His wealth of experience and depth of industry knowledge will be important to Nextiva as we look to a better and more rewarding future.”
Jim Nystrom says: “At Nextiva, I’m thrilled to continue the journey of creating a culture where success breeds success. My focus has always been on empowering teams and fostering collaboration. And I believe that by cultivating a culture of collaboration and transparency, we can achieve remarkable results together and deliver impactful business outcomes for customers. Nextiva’s vision aligns perfectly with these values, and I’m excited to be part of a company that prioritizes caring and simplicity in its approach to customer engagement.
“Nextiva is a leader in delivering cloud-first, comprehensive solutions for employee and customer engagement. My goal is to build on this foundation and scale up-market, targeting enterprise businesses, governments, educational institutions, and service providers on a global scale. By focusing on simplicity and amplifying employee and customer engagement across all channels, we can drive significant value for our customers and fuel Nextiva’s growth trajectory.”
“I believe that simplicity is key to success. By making it easy for customers to engage with us on their terms, we can deliver exceptional experiences that drive loyalty and growth.”
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Website: https://www.nextiva.com/